Contact support
Email us at [email protected]. We usually reply within one business day. Include your iPhone model and what you were doing when the problem happened — screenshots help a lot.
Frequently asked questions
How do I start a Secret Santa?
Tap Create, choose a gift exchange, set the date and budget, then invite people by email or share the join code. When everyone is in, tap Draw names — each person privately sees who they are buying for.
How do I join an event someone shared with me?
Open the invite link on your iPhone, or go to Home → Join and enter the 6-character code from the organizer.
Will the person I'm buying for see that I claimed their gift?
No. Claims are hidden from the wishlist owner so the surprise stays a surprise. Other guests can see an item is taken, so nobody buys it twice.
Can I make a wishlist for my kid or a baby on the way?
Yes. Add a child from your profile, or create a baby shower event — the wishlist lives on your account and you manage it.
I didn't get my verification or reset code.
Check your spam or promotions folder, wait a minute and request a new code. Still nothing? Email us and we'll sort it out.
How do I report abusive content or a user?
Email [email protected] with the event name, the person's name or @handle and a screenshot if you can. We review every report within 24 hours and remove content or accounts that break our Terms of Use.
How do I delete my account?
Email [email protected] from the address on your account and we'll permanently delete your account and data within 30 days.
Terms and privacy
Read our Terms of Use and how we handle your data in our Privacy Policy.